Andrea lenkeMar 20, 20182 min readStandard Operating ProceduresWhat are Standard Operating Procedures? Standard Operating Procedures are detailed instructions describing specific work processes. They...
Andrea lenkeFeb 16, 20181 min readWhy KPIs are ImportantWhat are KPIs Key Performance Indicators, or KPIs, are the key metrics to gauge or compare performance in order for a business to meet...
Andrea lenkeOct 7, 20172 min readOperations Management and the CustomerOperations Management is essential as well as challenging for all types of organizations. Manufacturing, retailing and services all...